APA Public Email Address

Pilots Helping Passengers

Check the Department of Transportation dashboard to review the services that American Airlines has committed to providing its passengers. Delayed or cancelled? Bumped from a flight? Was your luggage lost, delayed, or damaged? The DOT dashboard linked below has the details you need.

Airline Customer Service Dashboard

Still not satisfied?
Click here to rebook your flight on American Airlines. You may also reach customer service by calling 800-433-7300.
Click here to send a tweet to American Airlines – just fill in your flight number.
Click here to send an email to CEO Robert Isom.

The Allied Pilots Association represents the 15,000 professional pilots who fly for American Airlines. We are committed to doing all we can to help reduce the scheduling bottlenecks that cause chaos for passengers and pilots.